HeyLucy
AI Phone Receptionist — 24/7 for any business
New here? Create an account to set up your AI receptionist.
AI Phone Receptionist — 24/7 for any business
New here? Create an account to set up your AI receptionist.
First, tell us about your business structure. This determines what options you'll see next.
Choose your business type. Your AI receptionist will be pre-configured with industry-specific scripts, FAQs, services, and workflows — ready to customize.
Fill in the details below. Everything is tailored to your business type.
AI receptionist overview
No calls yet. Start a test call from the Phone tab.
Ready to receive calls
24/7 · Never misses a call
Incoming Call
Simulated Caller
This is a fully functional simulation. To connect a real phone number, see the Go Live tab.
Messages taken by your AI receptionist
No messages yet. The AI will take messages during calls.
Your business calendar — booked by your AI receptionist
No appointments yet. The AI will book them during calls.
Requests Lucy handed to your team, your call disclosure, and approved answers
Lucy never handles trades, money movement, account changes, advice, complaints or fraud reports herself. She records them here, urgent first.
Lucy only answers questions listed here and marked approved. Anything else becomes a request for your team.
Manage your AI receptionist configuration
Lucy only books appointments inside these hours and tells callers when you're closed.
Connect Google Calendar or Outlook Calendar (Microsoft 365 or Outlook.com). Lucy checks it before booking, so she never books over your other plans, and adds every booking to it.
Show the appointments already in your calendar on Lucy’s Appointments calendar.
When a caller asks for a person during your open hours, Lucy connects them to this phone. You hear who's calling and press 1 to take it. If you don't, Lucy takes a message.
Lucy can text your customers when they book, and remind them before they come in. She can also text you a short summary after each call.
Your own mobile number (not your Lucy number). We text you a code to reset a forgotten password, and it's needed before Lucy gets you a number. We never share it.
Your Lucy number is the line Lucy answers. We set it up for you.
Forward your current line to your Lucy number, so callers keep dialing the number they know:
Or simply give out your Lucy number. Test it any time by calling it.
Permanently delete your account and everything in it: business setup, calls, messages, appointments, customers and phone numbers. Any paid plan is cancelled. This cannot be undone.
All HeyLucy accounts and platform activity
| Account | Business | Plan | Phone | Health | Calls | Appts | Signed up |
|---|
Connect real telephony and integrations
Connect a phone number through Twilio, Vapi, Retell AI, or LiveKit. Your AI receptionist answers every call automatically.
Connect a speech-to-text and text-to-speech service so callers can speak naturally. The AI processes their words and responds by voice.
Sync appointments directly to Google Calendar, Outlook, or your scheduling system. No double-booking, real-time availability.
Send call summaries, messages, and new appointment alerts to your team via email, SMS, Slack, or your CRM.
Upload your business documents, pricing sheets, and policies. The AI uses them to answer caller questions accurately.
Set up emergency escalation — the AI instantly transfers urgent calls to on-call staff or management.
This prototype demonstrates the full AI receptionist experience. To deploy with a real phone number, you'll need a telephony provider (Twilio/Vapi/Retell), a speech engine, and a calendar integration. The setup wizard pre-configures everything else — scripts, FAQs, routing logic, and appointment rules — so your AI is ready to answer calls on day one.
Manage your plan and usage
Simple monthly plans. No contracts — change or cancel any time. Free trial: 15 days or 30 calls, whichever comes first.
Pay by card, Apple Pay, Google Pay, Link or US bank account (ACH). Payments are handled securely by Stripe.